Terms and conditions

1. Definitions

In these terms the following words have the meanings given to them here.

• "We", "us", "our" and "Corpshore Emirates" mean the operator of the website named above and its permitted successors and assigns.
• "You" and "your" mean the person or organisation that accesses or uses the website, and where that person acts for an organisation, that organisation.
• "Website" means corpshore.ae and every page, subdomain, feature, calculator, form, tool and item of content made available through it.
• "Site content" means all text, graphics, design, data, rankings, imagery, video, software and other material we make available on the website.
• "Services" means the outsourcing, technology and artificial intelligence services that Corpshore Emirates provides to clients under a separate agreement.
• "Master services agreement" means the separate written agreement, including any statement of work or order form, under which we agree to provide services.
• "User submission" means any information, document, curriculum vitae, message or other material you submit through the website, including through a form or an upload.
• "Proposal" means a written proposal, quotation or scope document that we issue to you following an enquiry.

2. Scope and acceptance

These terms form a binding agreement between you and Corpshore Emirates in relation to your use of the website. Your acceptance is given when you access or use the website. Where you use the website on behalf of an organisation you confirm that you have authority to bind that organisation to these terms.

You accept these terms by electronic means. Federal Decree-Law No. 46 of 2021 on Electronic Transactions and Trust Services recognises electronic records and electronic acceptance. You agree that your electronic acceptance of these terms and any electronic record of your use of the website are valid and enforceable, and that you will not dispute their validity on the sole ground that they are in electronic form.

3. The website compared with the services

The website is an information and enquiry channel. It describes what Corpshore Emirates does, sets out our positions and rankings, and lets you contact us or request a proposal. The website is not the service. Nothing on the website delivers an outsourcing engagement, an employment relationship or a technology deliverable to you.

Any figure, rate, saving, ranking or performance statistic shown on the website is provided for general information. It reflects the position we have recorded at a point in time and it is not a promise of a result in your case. Any commercial figure that applies to you is the figure stated in a proposal or a master services agreement that we sign with you.

4. Site content is not an offer

Site content, including any description of a service, any price, any rate card and any calculator output, is an invitation to treat. It is not an offer capable of acceptance and it does not create a contract when you view it or interact with it. No contract for services comes into existence through the website.

A binding commitment arises only when Corpshore Emirates and you sign a proposal or a master services agreement, or otherwise record an agreement in writing signed by an authorised representative of each party. Until that point we are free to decline any enquiry and to revise any indicative figure without liability.

5. The proposal and engagement process

When you submit an enquiry we may respond with questions, a discovery call or a proposal. A proposal sets out the scope, the assumptions, the commercial terms and the period for which it is valid. A proposal is an offer by us that lapses on its stated expiry, and it may be withdrawn or amended by us at any time before you accept it in writing.

An engagement begins only when the parties sign a master services agreement or a statement of work. Any preparatory discussion, indicative pricing or draft scope is without prejudice and does not bind either party. We do not charge for an enquiry or for the preparation of a proposal unless we agree otherwise in writing.

6. Services governed by a separate agreement

All services are governed by a master services agreement and any statement of work agreed under it. That agreement, and not these website terms, sets out the scope, the service levels, the fees, the data protection terms, the confidentiality regime, the warranties, the liability position and the term for the services. Where there is any conflict between these website terms and a signed master services agreement on a matter concerning the services, the master services agreement prevails.

Fees for services are exclusive of value added tax unless stated otherwise. Value added tax is charged where it applies under the UAE value added tax regime, and each party is responsible for its own taxes on income and profits, including any liability under Federal Decree-Law No. 47 of 2022 on the Taxation of Corporations and Businesses. Where a payment is subject to any withholding or deduction required by law, the affected party will cooperate to apply any available relief or treaty rate.

7. Intellectual property in site content

All site content and all intellectual property rights in it are owned by Corpshore Emirates, by the wider Corpshore Solutions group or by our licensors. This includes the Corpshore name, the logos, the brand elements, the page design, the text, the data compilations and the software that runs the website. These rights are protected by the laws of the United Arab Emirates and by international treaties.

Nothing in these terms transfers any intellectual property right to you. We grant you a limited, revocable, non-exclusive and non-transferable licence to view the website and to use it for your own internal and lawful evaluation of our services. All rights that are not expressly granted are reserved.

8. Intellectual property in client deliverables

Ownership of any deliverable that we create for a client in the course of the services is dealt with in the master services agreement and not on the website. Unless that agreement states otherwise, we retain ownership of our pre-existing materials, our methods, our tools and any general know-how, and we grant the client the rights it needs to use the deliverable for the agreed purpose. The website confers no right in any deliverable.

9. Permitted use and restrictions

You may use the website only for lawful purposes. You must not do any of the following.

• Copy, reproduce, republish, sell, license, distribute or commercially exploit any site content except as these terms expressly allow.
• Modify, adapt, reverse engineer or create a derivative work from the website or any software that runs it, except to the extent the law does not permit that restriction.
• Remove, obscure or alter any copyright, trademark or other proprietary notice on the website.
• Use the website in any way that interferes with its operation, its security or the use of it by others.
• Use any automated means to access, scrape or harvest site content beyond the crawling that our robots instructions permit, as set out in the acceptable use policy.
• Use the website to build, train or benchmark a competing product or dataset without our written consent.

Your use of the website is also subject to our acceptable use policy, which forms part of these terms.

10. User submissions and curriculum vitae

When you submit information through the website, including a message through a contact form or a curriculum vitae through a careers form, you confirm that the information is accurate, that it is yours to share, and that you have any consent needed from any third party whose personal data it contains.

You grant Corpshore Emirates and the Corpshore Solutions group a worldwide, royalty free and non-exclusive licence to store, process, transmit and use your submission for the purpose for which you sent it. For a curriculum vitae this purpose is to assess your application, to consider you for present and future roles, and to progress recruitment, in each case in accordance with our privacy notice. We process personal data as described in that notice. You may ask us to stop processing or to delete a submission as the privacy notice explains. You must not submit any material that is unlawful, that infringes a third-party right or that contains malicious code.

11. Third-party links and services

The website may link to or embed a third-party site or service, for example a scheduling tool, a map or a video. We do not control those third parties and we are not responsible for their content, their availability or their handling of your data. A link is not an endorsement. Your use of a third-party site or service is governed by that third party terms and its privacy notice, and you should review them.

12. Availability and no warranty

We aim to keep the website available and accurate, but we do not warrant that it will be uninterrupted, timely, secure or error free, or that any defect will be corrected. We may suspend, withdraw or restrict all or part of the website for maintenance, security or business reasons without notice.

The website and all site content are provided on an as is and as available basis. To the fullest extent permitted by the laws of the United Arab Emirates, we exclude all warranties, conditions and representations that are not expressly stated in these terms, whether implied by statute, common practice or otherwise, including any implied warranty of accuracy, fitness for a particular purpose or non-infringement.

13. Limitation of liability

Nothing in these terms limits or excludes any liability that cannot be limited or excluded under the laws of the United Arab Emirates. This includes liability for death or personal injury caused by negligence, liability for fraud or fraudulent misrepresentation, and any other liability that the law does not permit us to limit.

Subject to that, and to the fullest extent permitted by law, Corpshore Emirates is not liable for any indirect, incidental, special or consequential loss, or for any loss of profit, loss of revenue, loss of business, loss of goodwill or loss of anticipated savings, in each case arising out of or in connection with your use of the website, whether the claim is in contract, in tort, under statute or otherwise, and whether or not the loss was foreseeable. Our total liability arising out of or in connection with the website, and with these terms, is limited to one thousand United Arab Emirates dirhams. This limitation does not apply to liability under a master services agreement, which is dealt with in that agreement.

14. Indemnity

You agree to indemnify and hold Corpshore Emirates and the Corpshore Solutions group harmless against any loss, damage, cost, liability or expense, including reasonable legal fees, that arises out of your breach of these terms, your misuse of the website or your infringement of any third-party right through a user submission. We will give you notice of any claim to which this indemnity applies and we will not settle a claim in a way that admits your fault without your consent, which you must not unreasonably withhold.

15. Confidentiality

If either party shares non-public information with the other through an enquiry or a proposal discussion, the receiving party will keep it confidential and will use it only to evaluate a possible engagement. This obligation does not apply to information that is or becomes public through no fault of the receiving party, that the receiving party already held without a duty of confidence, or that the law or a competent authority requires it to disclose. Confidentiality in relation to the services is governed by the master services agreement.

16. Force majeure

We are not liable for any failure or delay in operating the website that is caused by an event beyond our reasonable control. Such events include an act of God, a natural disaster, an epidemic, an armed conflict, a civil disturbance, an act of government, a change in law, a failure of a utility or a telecommunications network, and a failure of a third-party service on which the website depends.

17. Sanctions and export control

You must comply with all applicable sanctions, trade control and export control laws when you use the website. You confirm that you are not a person or an entity that is the target of any applicable sanctions regime, that you are not owned or controlled by such a person or entity, and that you are not located in a territory that is subject to comprehensive sanctions. You must not use the website in breach of any such law, and we may decline or terminate any dealing where compliance requires it.

18. Anti-bribery undertakings

Corpshore Emirates operates a zero-tolerance position on bribery and corruption, as set out in our anti-bribery and corruption policy. You undertake that in your dealings with us you will not offer, promise, give, request or accept any bribe or other improper advantage, and that you will comply with all applicable anti-bribery laws. A breach of this undertaking entitles us to end any dealing with you immediately.

19. Term and termination

These terms apply for as long as you use the website. We may suspend or terminate your access to the website at any time, with or without notice, if you breach these terms or if we reasonably consider that you have misused the website. Termination does not affect any right or obligation that has already arisen, and the sections that by their nature should survive termination will continue to apply, including those on intellectual property, liability, indemnity, confidentiality and governing law.

20. Assignment

You may not assign, transfer or otherwise deal with your rights or obligations under these terms without our prior written consent. We may assign or transfer our rights and obligations to a member of the Corpshore Solutions group or to a successor in connection with a reorganisation, a merger or a sale of the relevant business, provided that your rights under these terms are not reduced.

21. Severability

If any provision of these terms is found to be invalid, unlawful or unenforceable by a competent authority, that provision is severed to the minimum extent required and the remaining provisions continue in full force. Where possible the severed provision is replaced by a valid provision that achieves the original commercial intent as closely as the law allows.

22. Entire agreement

These terms, together with the acceptable use policy and the privacy notice referred to in them, are the entire agreement between you and Corpshore Emirates in relation to the website, and they replace any earlier agreement or understanding on that subject. This section does not limit the master services agreement, which remains the entire agreement for the services. Nothing in this section limits liability for fraud.

23. Notices

You may send us a notice under these terms by email to info@corpshore.ae. We may give you a notice by email to the address you provide, or by posting it on the website. A notice sent by email is treated as received on the day it is sent unless that day is not a working day, in which case it is treated as received on the next working day.

24. Amendments

We may amend these terms at any time to reflect a change in the law, in our services or in how the website works. The current version is always the version published on the website, and the date at the top shows when it last changed. Your continued use of the website after an amendment takes effect is your acceptance of the amended terms. We recommend that you review these terms from time to time.

25. Governing law and jurisdiction

These terms and any dispute or claim arising out of or in connection with them, including a non-contractual dispute or claim, are governed by the laws of the United Arab Emirates as applied in the relevant Emirate.

The courts that have jurisdiction to settle any such dispute are the competent courts of the United Arab Emirates. Until that forum is confirmed, any reference to the competent court in these terms is read as a reference to the court identified in the confirmed forum. Nothing in this section prevents us from seeking urgent or injunctive relief in any court of competent jurisdiction to protect our intellectual property or confidential information.

26. How to contact us

If you have a question about these terms please contact Corpshore Emirates at info@corpshore.ae. We deliver from Dubai and Abu Dhabi and we will respond promptly.