Languages and dialects
Arabic is a core capability, not a translation layer
Corpshore Emirates services more than 48 languages from its UAE operations and the wider network, with Arabic delivered across Modern Standard, Khaleeji, Levantine, Egyptian and Maghrebi registers. A Gulf customer can tell within ten seconds of a call whether the agent belongs to the register, and that is the standard we staff to.
Every competitor publishes a vague language number. Corpshore publishes the set, and confirms the CEFR level and the channel for each language at scoping, because a language available at B2 for chat is not the same as one available at C1 for voice. The channels we staff across are voice, chat, email, back office, annotation.
The interactive language and dialect matrix, filterable by CEFR band and channel, is added in the interactive features phase. The set below is the coverage it draws on.
Arabic dialect coverage
Delivered from Dubai and Abu Dhabi for formal written, government and broadcast-register work across the whole Arab world.
Khaleeji Arabic
الخليجيةNative Khaleeji speakers deliver voice and social work from Dubai and Abu Dhabi.
The register a UAE and GCC customer expects to hear on a call.
Arabic
Arabic is a first-class delivery language at Corpshore, not a translation layer. Modern Standard Arabic and Khaleeji dialect anchor Gulf-facing work, with Levantine, Egyptian and Maghrebi coverage for the wider Arab world.
South Asia
Indian and Pakistani nationals form the largest expatriate communities in the UAE, and South Asian language coverage is central to serving a UAE customer base in its own language.
Southeast Asia
Filipinos form the third largest expatriate community in the UAE, and Southeast Asian coverage supports both UAE service and the wider regional market.
East Asia
Chinese, Japanese and Korean coverage serves the UAE's substantial East Asian business and investment communities.
Iran, Turkey and Central Asia
Persian, Turkish and Central Asian coverage reflects significant business, investment and community links to the UAE.
Europe
European language coverage supports international clients and the UAE's large European resident and visitor base, with Russian and Ukrainian coverage for those significant communities.
Africa
African language coverage draws on the wider Corpshore delivery network, including hubs in Ghana, Kenya and Uganda, and serves the UAE's East and West African communities.
Tell us the languages and the CEFR levels your operation needs, and we will confirm coverage and channel availability.