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BPO
Customer Experience
أخصائي رعاية العملاء الناطق باللغة الفلبينية
A fully remote, part time role for Filipino speakers already resident in the UAE with valid work authorisation. You will support consumer accounts in retail, insurance and financial services where a significant share of customers are Filipino. Shifts are fixed blocks agreed in advance, which makes this workable alongside study, family responsibilities or a second commitment.
Remote UAERemotePart timeAssociate
What you will do
- Handle inbound chat, email and voice contact in Filipino and English.
- Resolve service requests, process account changes and answer product questions.
- Escalate accurately.
- Maintain the same quality standards as our onsite teams, because the customer cannot tell the difference and should not be able to.
What you bring
- Filipino at C2, English at B2 or above.
- Valid UAE residence and the right to work part time.
- A reliable home internet connection of at least 25 Mbps and a quiet space to take calls.
- Self-discipline, because nobody will be sitting next to you.
- Availability for a minimum of twenty hours weekly in agreed blocks.
Nice to have
- Prior customer service or BPO experience.
- Experience working remotely.
- Cebuano or Ilocano.
What we offer
- Equipment provided including laptop and headset.
- Paid remote induction.
- Hourly rate paid monthly with no deduction for scheduled breaks.
- Genuine flexibility in shift selection each month.
- A route into full time and into team leadership for associates who want it.
How the process works
Apply on this page. The first step takes under two minutes. Every application gets a response from our talent team.
Apply
Apply for this role
The first step takes under two minutes and every application gets a response.
